Shipping policy

We ship our heated robes worldwide and work to get every order delivered as quickly and safely as possible.

Processing Time: Orders are typically processed within 2–5 business days before shipment. During high-demand periods, processing may take slightly longer.

Estimated Delivery Times:

• United States: 7–15 business days
• Canada: 8–18 business days
• United Kingdom & Europe: 8–18 business days
• Australia & New Zealand: 8–20 business days
• Other International Locations: 10–25 business days

Once your order ships, you will receive a tracking number by email so you can follow your package.

Please note that delivery times are estimates and may be affected by customs, weather, holidays, carrier delays, or other circumstances outside our control.

If your package appears delayed or you have any questions about your order, please contact our customer support team and we’ll be happy to help.